Shipping & Delivery Policy

1. Service Areas

• At present, Snout Swap provides delivery within Patna, Bihar.
• We are working to expand delivery services to more cities in India in the near future.

2. Delivery Timelines

• Orders are typically delivered within 2–5 business days after payment confirmation.
• In some cases, delivery may take longer due to item availability, seller confirmation, or unforeseen circumstances.
• Users will be notified of expected delivery dates within the app.

3. Delivery Charges

• Delivery charges (if applicable) are displayed at checkout before payment.
• Charges vary based on item type, size, and delivery distance.
• Delivery fees are non-refundable once the order is shipped.

4. Order Tracking

• Buyers will be notified via the app and/or email once the item is out for delivery.
• Tracking updates will be provided when available.

5. Delivery Method

• Deliveries are currently handled by Snout Swap directly or through local delivery partners.
• Sellers are responsible for securely packaging items before handover.

6. Failed Deliveries

• If the buyer is unavailable at the time of delivery, a reattempt may be made at the buyer’s cost.
• If delivery cannot be completed after multiple attempts, the order may be cancelled and refund eligibility will be determined as per our Return & Refund Policy.

7. Responsibility & Risk

• Snout Swap ensures that items are picked up from sellers and delivered to buyers securely.
• Risk passes to the buyer once the product is delivered.
• Buyers are advised to check the product condition at the time of delivery.

8. Rentals (No Delivery)

• Rentals are not delivered by Snout Swap.
• Renters and owners are responsible for arranging local handover and return.

9. Contact Us

For delivery-related queries, please contact us at: